Can't connect to lock remotely

ULTRALOQ Smart Lock
,
41

I have the same issues for both of my locks and they are located in a different state so its impossible for me to be there to troubleshoot. Can you please update my bridge software in case that is part of my issue? Thanks

42

I also am having this issue.

43

I’m having the same issue. I’m 3 hours away of my rental and it won’t let me access the lock. Is there any fix?

45

Mine doesn’t seem to work either. I have a solid green light and it says it’s connected and both wifi signal and ble signal say good but alas, it will not control lock from afar.

Bridge0503
Version 02.52.0503