My 2 door locks and 2 bridges were working fine for some time now all of a sudden I can not access them outside my WIFI network away from my home. Any Idea’s ??
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My 2 door locks and 2 bridges were working fine for some time now all of a sudden I can not access them outside my WIFI network away from my home. Any Idea’s ??
@Daniel7 It should be fine now, please try it again.
Happy new year to all. Thanks so much for the fix did not expect anything till later in the week all works great now and will continue to enjoy these incredible door locks.
Thanks again and happy new year.
I am experiencing the same issue - since the app updated I can no longer remotely unlock my door from another wifi network. Yet the app itself works fine I can see the door is locked and once I click to connect it is not connecting anymore.
@mcclean Hi there, we have contacted you in ticket #474463, please kindly check your e-mail. Thanks!