Remote access to my door locks

My 2 door locks and 2 bridges were working fine for some time now all of a sudden I can not access them outside my WIFI network away from my home. Any Idea’s ??

@Daniel7 It should be fine now, please try it again.

Happy new year to all. Thanks so much for the fix did not expect anything till later in the week all works great now and will continue to enjoy these incredible door locks.

Thanks again and happy new year.