I bought 2 Bolt Pros just so I could control them with either Google or Alexa. At first, I could get only one to work, but now neither do. I have them added in both Google and Alexa, but trying to lock by routine or ‘device’, it does nothing. I’ve disconnected and reconnected them to the app…nothing!!
Hi, there was a server bug before, and it has been fixed, could you please try them again? If still does not work, I need you to tell me when you operate the lock via Google and Alexa, so that I can monitor it.
I have the same issue. Still have an open ticket that they are ignoring. Their only response was upgrade the firmware which it was already updated before. I gave up trying. Support is really not addressing issues. Very unreliable and I won’t buy another product from them.