I have a Bolt Fingerprint. And it seems that the majority of the time when a fingerprint fails, the touchpad goes dead, so one doesn’t have the option of keying in one’s passcode. But, we have never had the touchpad go dead without a failed fingerprint. Then, the touchpad seems to work again if the door is unlocked. This is really annoying because we bought the lock so that we can go running/walking without needing our keys or phones. Does anyone else have this problem with the touchpad going dead after a fingerprint failure?