Unable to register bridge

Eventually got use my U-Bolt Pro with WiFi bridge that I purchased of Indiegogo startup. Unfortunately cannot get the bridge to register, app just sits on “testing signal strength” when selecting bridge. Don’t know if bridge is faulty or app does not work with old firmware on bridge. In any event, support will not assist because it is past warranty period. Pretty unfortunate that I did not test it when it was delivered, but there you have it.

@C112 We sincerely apologize for this. Would you please tell us your ticket number? So that we can try our best to help. Much appreciated for your understanding.