U-bolt pro zwave locking/unlocking issue


I have U-Bolt Pro Zwave version. I just installed my 4th one, and this one in particular locks and unlocks differently than my other three of the same models. It will lock fine, but when it unlocks, I have to fight what it feels like motor winding to lock it in person. If I do lock it manually in person, when it unlocks, it seems like the motor has to work twice longer to unlock. Does anyone has same issues? I don’t notice the lock doing this unless I manually lock/unlock.

ticket number (125923)

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Hi, we will reply you in the ticket 125923 and please check it.