Auto Unlock Not Working - New U-Bolt Pro

Very frustrated! Bought the new U Bolt Pro specifically for the “Auto Unock” feature, but can’t get it to work. Bluetooth is connected as well as WiFi. I drive down the street, I get the message “You are now in Away Mode”, then I drive home and get the message “Welcome back - Front door will unlock when you approach your door”. But it never opens automatically! Spent 6 hours on this piece of crap.

Any ideas please? Many thanks in advance.

Hi, we have replied to you in the ticket 485838, please check your email box later.

Yeah, the links you sent me for support were broken. I tried all your help documents and the auto open still doesn’t work. Try again

Fixed! Problem is - Auto Lock was set to “instant” and instantly locking the door after Auto Unlock. If anyone has this issue, make sure you set a delay (at least 2 mins). Thanks for the great phone support!