I’ve had this installed since April 2024. Everything has been working fine until a couple of weeks ago. Most of the time (but not always) it is really tough to manually unlock the door from inside the house by twisting the deadlock lever. The lock works great using a code/fingerprint to lock and unlock it from the outside. I’m assuming it is an issue with the motor “fighting” me. Has anyone else had this issue and resolved it?
I am having the same issue with my U-Bolt Pro. The interior side knob intermittently fails to turn without very strong pressure being applied. It feels like I’m grinding the motor on the lock. It happens every 10 or 12 times that we attempt to open the door. Can someone please let me know what a resolution to this issue is?
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