Has anyone experienced their U-Bolt Pro attempting a fingerprint unlock on its own?
Recently, about 25min from the time of this post, my U-Bolt Pro Z-Wave attempted to unlock itself. I was close by and heard two beeps, while I was unloading the clothes dryer. I confirmed the attempts in the logs from the U-Tec app. There’s a wall between the U-Bolt and where I was, and the distance between me and the U-Bolt is around 4-5 ft.
While I was unloading the clothes dryer, there was static discharge happening but I don’t think that was the cause because of the wall and distance, however I can’t rule it out.
I am having the same issues. I have it continually saying fingerprint attempt for 10 minutes straight and then it stops to about an hour and then starts again? What is the resolve for this?
I am having the same issue. It’s kind of alarming seeing the notifications. It only started yesterday and has been going on every few hours since. Usually bursts of 10 minute phantom fingerprint rage attempts (all failed of course). First time was two nights ago from 10:08 pm to 10:18 pm, then another 10-minutes of that from 11:10 pm. Then it started again yesterday around noon. Then today from 4 am or so.
I’m having the same issue, my log shows overnight hours worth of “phantom finger“. It appears to be linked with the moisture content of the air, such as when it’s rainy, even though the lock itself is dry.
Please respond to me with a resolution or I will have to request a refund on this product since this has been going on for months and this is now just rainy season in my state.
I’m also having issues with the phantom fingerprint trying to unlock it’ll just start trying to unlock in the middle of the night and continuously keep trying until I open the door and wipe the sensor off. Are there any fixes for this
