Low battery email

Would be great if I could be emailed when the battery is low.

I’m not the one using the lock (my airbnb guests are) so no point of making specific noises or colors. I got an app notification for a ‘lock jam’ but I’m sure the battery got low prior. Upon receiving the notification the guests could not open the door. I was 3,000 miles away on a trip. Eventually the battery was low and just needed replacement. Would be great to get emailed and notified in the app when opening it.

I did not see that ‘wished product feature’ so creating a new post.

Hello, sorry I don’t quite understand, why do you need an email with low battery since you have received the notification?

I had similar situation with a housesitter, in fact twice over the last two years. Both times I was able to get them in but there isn’t a low battery warning notification option and I never received any notifications - because it isn’t an option. I have scheduled a monthly check reminder in my calendar but really, a low battery warning would be very useful.

Hi, low battery warning notification hasn’t been an option because we made it a default feature you don’t need to set.
But I don’t know why you didn’t get the notification. There may be the following reasons: 1. You have not enabled the notification permission for the U-tec app in your system settings; 2. The server has not successfully pushed notifications to you; 3. There is a notification but you did not notice it; maybe we should strengthen this push function. Thanks for your feedback.

couldn’t get into the house this morning because the battery was low. why didn’t it notify me before? I’ve had this happen before and luckily I can get in via the garage, but I think you need to look at this seriously Carrie

btw, I think you only receive notifications if the app is allowed to run in the background on Android which is something you have to enable. maybe this should be enabled by default