New update allows me to add fingerprints, but as soon as I try and use one to unlock it it doesn’t even flash/blink lights acknowledging I’ve tried. New version feels like it was barely tested and just pushed through. Reading the reviews on Google Play store are also filled with errors.
I have had the same issue, which started over 6 months ago and no solution from customer service. They have not replied to the last email I sent where I confirmed that the ‘fix’ had not resolved the issue. Seems like this is a known problem as many users have raised this issue.