I have a Smart Lock, ULTRALOQ U-Bolt Pro + Bridge WiFi. Whenever I change my batteries, all digital functionality of the deadbolt stops working for at least 24 hours.
I can still connect to the bridge via wifi but the status always says “Unlocked” regardless of what the deadbolt is doing. The deadbolt itself flashes red when I remove and return the battery cover in place.
My firmware is up to date Version:02.26.0020
I have tried:
- Removing the batteries for 5 minutes - This has no effect.
- Factory resetting - Once I removed the lock I could not re-add it by scanning for devices
- Disconnecting/Reconnecting the keypad wire - I still can’t re-add the lock so not sure this had any effect.
I am not sure what to do at this point - the lock isn’t on my device, it doesn’t respond to anything, I simply have to use the deadbolt key.