With the latest update, the lock seems to lose its state. I manually lock the door for the night then in the morning the app tells me it’s unlocked, I go hmmmm, then proceed to lock it from the app and I get “deadbolt is jammed”. After that I can unlock and lock and I wish, but after leaving it unlocked for an unspecified amount of time (currently overnight, have not tested the actual amount of time the app lost the locks current state of locked) this situation happens again.
So I watched the app / lock last night into this morning. Last night it was locked, the app reported it as locked at about 10:30p and promptly went to bed. This morning I checked the app and even though the lock was still physically locked and the log indicated nobody opening the lock the app indicated the lock was unlocked. If I attempted to “re-lock” an already locked device is when the “deadbolt is jammed” message appears. So,the real issue is why is the app reporting an incorrect state of the lock the next morning?
U-Bolt Pro Wifi
Lock firmware: 01.32.0023
Utec Android version: 22.214.171.124
Have you gone into settings and direction of lock? Try repeating this process to see if it helps.