Battery Drain is Ridiculous. Cannot Recommend Product Anymore

I read about this product on Wirecutter, but feel like I need to email them and ask them to revisit their recommendation. The battery drain on my Ultraloq Pro Wifi is crazy. I know a “fix” was issued a few weeks ago but it has not solved the problem. My lock requires battery changes every week or two. When I first got it in October 2022, I was about to go at least 2-3 months without a change. I’m using recommended batteries, and my settings haven’t changed (no auto-unlock, but I do have auto-lock after 5 minutes on).

This is ridiculous. We rely on the functionality of this lock so that our kids and others can get in without a key.


@Bullock Please check your updated ticket #174567 when you have a chance.

Not sure what the issue is with the battery drain. My batteries last 8 to 12 months, and that’s with all features enabled, including auto-unlock and lock. In and out at least 3 or 4 times a day. However, upon leaving we manually lock and when we return we manually lock as well. I use Duracell, but I don’t think there’s much difference in them and Energizer.

I don’t know why some people have battery life issues and some don’t. I find my batteries last at least three months and the current set are on their 4th month and still report “high” despite daily use.

I did switch to a long life battery that seems amazing. Try the Duracell Optimum and with these or any battery you use make sure it says “Made in the USA” on the battery itself. I’ve read that some batteries offer both Chinese and USA manufactured batteries and it really (apparently) makes a difference.

Completely agree. They replaced my unit after a year to ‘fix’ the issue. Replacement unit is just as bad. Batteries lasting less than a week. I have the same router and network I’ve had from the beginning. Receiver is about 25 feet from the unit, clear line of sight. My previous lock was a Schlage and it lasted 5+ years, no issues. I supposed I need to go back to that (I only switched b/c it was my only zigbee device and I wanted to clean up my network closet).