Auto lock not working when manually unlocked

ULTRALOQ Smart Lock
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84

Hello,
Same issue here.
The red light doesn’t come on.
Tried the 10 times lock/unlock - didn’t do anything.

85

Same issue here, can you please help?

86

@Galit @Fabio1 Dear customers, please click here to submit a ticket, and our colleague will try to help. Thanks!

87

Still no update or fix for this?!?

88

@Britt We have created ticket#237616 for you. Please check your e-mail for detailed reply.

89

Same issue here and very frustrating

90

@Baevski Hi there, we have contacted you in ticket #240339, please kindly check our reply in your e-mail. Thanks!

91

Removing and replacing the batteries worked for me too. Thanks