I find the new version of the app to be unusable, literally. I can log in and I was able to change my location name, but I cannot do anything else. I cannot remove users, I cannot unlock or lock the door, I cannot re-enable auto lock which was functioning normally with the older app.
No matter what I do, it times out and says “Failed to get ultraloq status”. I have deleted and redownloaded the app, I have restarted my phone. Nothing works now. Can I get some help with this please? Thanks.
I finally decided I’d tried everything and just factory reset the lock. After some time I got it working again. Was going to wait until tomorrow to respond to make sure all was well, but that is where things stand. Thanks for reaching out.
