App crashes when trying to access a shared lock

[Vohra]

Shared the lock I got for the Beta test with my wife. She can access the lock on her phone via the iOS app and lock/unlock the door. If she taps “Details” to adjust settings such as Auto Unlock or Smart Notifications or Magic Shake, the app crashes immediately and every time.

This does not happen for the other lock that I shared with her, the Pro version that uses a bridge.

Have a screen video of the crashing, if needed.

[Frank]

Thanks, Vohra. Did the crash happen exactly when tapping"Details"?

[Vohra]

The details page loads but on top of it is a “loading…” animation. After 5-10 sec, the app will crash and I’ll be looking at my Home Screen.