Despite following these instructions several times, the Alexa integration simply will not work. Judging by the Alexa Skill reviews, I’m not alone. Figured I’d ask here before shipping the product back. Any thing I’m missing? It all links and such but when I trigger a routine to lock, it says it was unlocked but it doesn’t do anything at all.
I was able to solve this. It seems their setup process is very finicky and not easily recovered.
removed device from U-tec account
logged out of app
deleted app
disabled alexa skill
removed device from Alexa
held button on bridge to reset it
followed setup instructions below
This prob one of the least forgiving setups I have encountered. As a professional software engineer, I can say that the poor reviews are mostly well deserved as it seems the setup requires a complete “happy path” scenario or your hosed. Good luck.