Won't link with Alexa anymore?

[David55]

Won’t link with Alexa anymore.

[Topol]

I have the same problem.

[Bautista]

Same over here, I’ve tried deleting the lock and the app, setting up everything from smart h but I always get

[Arnel]

Same here.

[Pedro1]

I have the same problem

[Eli]

Dear customers, we sincerely apologize for this inconvenience caused. Our R&D department has already fixed this Alexa Link issue from our server. Please try to link your U home Account with Alexa again. Thanks!

[Robert2]

I just purchased my lock and not able to link Alexa skill for getting this to to Alexa.

[Paul25]

It looks like you fixed it for a day… it’s down again.

[Turin]

@Paul25 We have created a ticket#237580 for you. Please check your e-mail for detailed reply.