Brand New user today. Installed all ok except for fingerprints - there’s no option showing in the app for adding them for a user - just passcode and App usage.
Am I missing something?
- Deadbolt
- Lever
- Bundle
- Cloud Platform
- Ultraloq
- Accessories
Brand New user today. Installed all ok except for fingerprints - there’s no option showing in the app for adding them for a user - just passcode and App usage.
Am I missing something?
The option to add fingerprints has now appeared 
After trying to add one, I get an “Operation Timeout” message, so still not able to add yet, but closer.
It mostly works now.
Fingerprints are registered and open the door. There is an error message about Admin login failed after registration but it doesn’t seem to stop things working.
Thank you
Neil
You need to connect the exterior and interior lock before powering the lock as instructed in the installation guide.