Why my lock is beeping none stopped with 2 blue lines?

[Katherine2]

It is a place to share your experience using Ultraloq Smart Lock products.
If you need more helps from us, it would be more efficient to submit a ticket(https://support.u-tec.com/hc/en-us/requests/new) directly.

[Eli]

@Katherine2 We are so sorry for this inconvenience caused for you. A ticket has been created for this issue and our colleague will reply to you in detail. Please check your e-mail later. Thanks for your understanding.