Random short beeps when the lock is locked

My smart lock will randomly sound two beeps. One short and one long. The batteries are good. When I check on the app under log it show finger print failed to unlock. How can I fix the issue?

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Hi, did you ever resolve this?

I have the same issue

Did anyone figure out what one short beep followed by the long beep means? This is happening to us randomly and it is frustrating.

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