Lock is bricked with light on

ULTRALOQ Smart Lock
1

Had a lot issues since I bought this in November with this lock. Auto lock messed up many times.
Now the lock no longer connects and is red and front pad stopped working.
removed device
signed out signed in
cannot find device
there is no way to contact support with this issue because it is not listed in the drop down menus.
Definitely way to much time I spend on this - what is now just a key lock.
1 star

2

Hi Mark,

We are so sorry for the inconvenience caused for you. This is not what we want our customers to experience.

A ticket: #129749 has been created for the issue. Please check your e-mail for detailed reply.

Thanks for your understanding.