@Riggs Sure, @Logan will reply to your ticket with a solution. We hope all is well with you and your family!
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@Riggs Sure, @Logan will reply to your ticket with a solution. We hope all is well with you and your family!
@Riggs Please check your ticket #122422 when you have a chance. It is updated.
I have firmware version : 02.26.0020 on android app ver. 2.0.9 and this problem has now showed up on my U-Bolt Pro. I did not have this problem before but the door will now be auto locked within about 10 - 20 seconds. Your “fix” seems to have caused the problem with my setup. how can I revert to a previous version of my app and firmware?
Hi, i have the same problem since the las 2 week.
when we arrive home it auto unlock and the 30 seconds after it auto lock.
in the log it show my name for the auto unlock but the auto lock it show only -
??
@Stephane1 Please click this link: https://support.u-tec.com/hc/en-us/requests/new?ticket_form_id=4591013691417 to submit a ticket. So that we can help you to troubleshoot.
Thank you!