Time out. Please try again error message

Hi, I’m trying to add a new user and the “loading” arrow keeps spinning and finally get this error message.

Notice
Time out. Please try again.

I have not reset the lock though I did replace the batteries recently which has not caused issues in the past. Any idea how to fix this? I tried deleting and reinstalling the app and did not help.
IMG_5299

Thanks in advance.

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Same issue. If I stay at it, it eventually works but is quite annoying. Any solutions?

1 Like