Remote connect won't connect

2 days ago the app let me connect to my system when I wasn’t home. Past few days it has stopped working. Didn’t change anything, just won’t connect. It’s bad because I’m out of town now and can’t check anything. Please help fix this

Thanks for your feedback, I wish i could help.
Please share an Admin User with me and we will troubleshoot it.(my email: carrie@u-tec.com)