For hotels, B&B and AirBNB, with a check in time of 3PM and a check out time of 12:00PM, wouldn’t be great to be able to program a code that starts at 3PM on a specific date and becomes inactive at 12:00PM on another date (ex: Code is good from 3PM on May 17 up to 12PM on May 20, for a guest staying 3 days). As of now, you can only set a start date / end date, so a guess could show up at 10am on his reservation day and try to check in !
I am also totally in agreement. In fact, I bought the u-bolt for Airbnb usage because it’s advertised as a great lock for short term rentals and the ad specifically says you can control date AND TIME of when the code works. The ad is a misrepresentation and I feel I was bait-and-switched. I would not have bought the lock if I had known I couldn’t control the time.
I was with U-tec customer service about a month ago and they told me that the “Scheduled” feature does not work and they are aware of it. You cannot have a different start and end times for different days (ex: start at 3:00 pm on May 30, end at 10:00 am on June 2). Has U-tec fixed the problem?
I agree. I purchased 14 locks for my motel because of this too. I’ve tried to use the “Schedule function” and when I set the beginning date and time and then set the end day and time. The times become the same. If I set the start day time to 3pm and then set the end time on another day to 11pm the start time switches to 11am.
Do you have a training video of how this works? Maybe I’m just doing this wrong.
I agree that that would be a great features. I want to give my in-laws access to the house when they are nice and grab packages off my porch, however I want to avoid them showing up unannounced during dinner, nap time, etc. which has been a problem, haha.
I cannot believe we cannot set check-in and check-out times on different dates and times for short-term rentals. That’s critical and needs to be addressed in the app ASAP.
No… The schedule time is for each day the code is set for, i.e from 7am to 4pm everyday from the 22nd to the 25th… I.e wouldn’t work at 7pm on the 22nd, 23rd, and 24th… It is not from 7am on the 22nd to 4pm on the 25th
I just wanted to echo the serious need for this ability. We have a STR and would definitely gone with another brand if we had known you could not set the check-in/check-out times! In the summer we often have one set of guests leaving in the AM and another coming in the PM with my wife cleaning in between. Not being able to start/stop their code at the right time is vital! U-Tec, PLEASE add this basic functionality!
Has this feature been added? I’m shocked this doesn’t exist. I’ve just bought a latch5, I have a STR who couldn’t enter the property likely due my setting the time based on checkin and check out instead of daily access times. I bought it for the STR type access and will probably return it for another brand.
Eric17 et al, although this hasn’t been addressed yet, there is a work around that you can use. In brief, set up 3 temporary users - one for check in day, one for check out day, and one for the in between days. On those days the access would be for, 15:00 to 23:59; 00:00 to 23:59; and 00:00 to 12:00, respectively.
I tried creating 3 separate temporary codes, and it works great for check in, but as soon as the second day comes I get messages saying the tenants are locked out and the code isn’t working. It is so frustrating!
There is a typo in “one for check in day, one for check out day, and one for the in between days. On those days the access would be for, 15:00 to 23:59; 00:00 to 23:59; and 00:00 to 12:00, respectively.” Clearly, the all day access should be for the in-between days, not the check out day.
There is no logical reason for a temporary user set up for “day 2” should NOT work when a temporary user set up for “day 1” works “great”.
Can you post a screen shot showing the settings for the second day temporary user?
In any case, while you figure out what’s going on, to get your renters “up and running” you could always make them regular users and delete them after check out.