I have set up notifications on my app, but they do not work consistently. Notifications often do not work for days at a time or will work inconsistently within minutes or seconds of lock uses. Has anyone else experienced this issue? Does anyone have any potential solutions?
I’ve noticed it but I honestly think it’s more of a Wi-Fi issue. The reason why I think that is because if I know someone opened the door but don’t get the notification, when I open the app and connect to the lock, I’ll then get the notification. I don’t know if it’s my Wi-Fi or the lock itself not keeping connection with my Wi-Fi, and am not sure how to test for that. I also noticed I was behind on the firmware update, so maybe check that your on the most current version.
@Manna @lmhensley13 Problem should be fixed, please try it again.
My notifications stopped working and when I go to check notifications settings in the app it always crashes
@Rock fixed, please try it again.
My notifications are not working either, but I notice that you are mentioning that they should be fixed. Should I recreate them again to have them start working again? Is it an Apple Iphone issue?
@Sfakiyanudis yes, you can create a new one 
I deleted and then created new notifications, but my notifications are still not working. Any other ideas?
@Sfakiyanudis Please click here https://support.u-tec.com/hc/en-us/requests/new to submit a ticket directly, thank you.
Same thing here! I have set up a smart notification on my lock to notify me every time it is manually unlocked (I also tried doing a time interval instead of anytime).
While I can see that the log history updates remotely, I don’t actually get any notifications.
(I have a Ubolt Pro, with internet bridge. I’m checking on it now, miles away, so. the internet is working.)
I have the same issue! The notifications used to work but for a while it stopped working, and I can see the activity in the log but no notifications. Please fix.
