Not all lock/unlock events register. Auto lock intermittently fails

Does anyone else have reliability issues with the ubolt logging?
Either on device, or via hub, just sometimes it doesnt log unlock events. Most often for me these are when they are occurring within a minute or two of a separate logged event.
Keypad or manual (from inside building) unlock events.

Also, sometimes the auto lock just fails to trigger. I assume it’s related to the above issue, the logic being if the lock doesnt trigger an unlock event then why would it attempt to auto lock

Yes, same problems. Logs are useless, on samsung s22 ultra and iphone… same issue. They said they are aware and would update app in January, yet here we are today. Of you need a logs, this lock is not for you.

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Hi Gilbert,

“Buy a new lock” is not really a good solution.