No power to to the buttons on the lock

ULTRALOQ Smart Lock
1

I suspect the wired connection in the lock mechanism came loose. When putting the thing together it seemed impossible to keep it connected - the plug just kept falling out during the assembly process. Any tricks to this?

2

Hi Albert,

We are so sorry for the inconvenience caused for you.

A ticket: #130555 has been created for this issue. Please check your e-mail for the reply.