My u bolt started flashing this morning

My lock started flashing this morning and no matter what I did Even taking out the battery didn’t work if anyone has any idea what’s going on Or can help please do.

Hi,

This is Christal from U-tec. Could you please check the wire and carefully reconnect the connector between the Interior Assembly and the Exterior Assembly.Guide to Disconnect/Reconnect the Keypad Wire

If the problem persists, please click this link How to Reset Ultraloq Smart Lock to its Factory Settings? to reset your lock, then set it up again.

If none of these troubleshooting procedures prove effective, please file a ticket .