My iPhone used to unlock my lock as I got close to home. It has now stopped working. Battery in lock is new. Nothing changed with my phone. Any ideas why this would happen?
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My iPhone used to unlock my lock as I got close to home. It has now stopped working. Battery in lock is new. Nothing changed with my phone. Any ideas why this would happen?
@Karen Hi Karen, we have contacted you in ticket #486733, please kindly check your email. Thanks!
I found that increasing the auto lock time it works so far every time..I would get home and before I made it to the door it was re-locking before I could get into the house..I increased it to 10 minutes and haven’t had an issue since.. you need to disable it first sign out of app.. sign back in redo Auto Unlock and then increase the time you want it to stay unlocked.. Max is 30 minutes I have it set to 10.. good thing is it auto locks every other time closing the door .. just stays unlocked until I get into the house closing the door behind me it locks