Auto Lock does not operate as advertised

ULTRALOQ Smart Lock
1

Auto Unlock is a feature that is advertised but it is unreliable and most of the time it does not work.
I read the community posts and don’t see updates to repair the issue from Ultraloq.
What is the status?
Is Ultraloq honoring extended warranty knowing that the bolt does not operate as advertised?
Thank you.

2

Hi Jaime,

We apologize for all the inconvenience caused.

A ticket has been created for this issue, please check your e-mail for our detailed reply.

Thanks for your understanding.