Hello, since owning 3 of these locks, all of them would seemingly randomly stop auto locking consistently for unknown reasons but even during those periods the auto lock would work the odd time. I finally have narrowed it down to the change in battery power status. There is no issue when new batteries are installed but once the battery status changes from High to Medium in settings then this is when the lock is prone to consistently stop auto locking. This is the same across all 3 locks.
Does anyone else have this issue. I could understand if auto lock stopped in Low battery mode to conserve power but Medium power seems crazy to me.
The fingerprint mode has never really been consistently effective for us. But we are happy with the code entry and the auto lock feature. So to have these issues with auto lock is somewhat frustrating. If I hear from others that they are experiencing the same issue then I guess I just have to change the batteries every time their status moves from high to medium but that drastically shortens the time between battery changes.
Also, I believe Utec doesn’t recommend rechargeable batteries but has anyone tried them and is your experience good or bad?
Thanks