Ultraloq wifi no conect

I live in Brazil and used the app normally…but from time to time it just keeps running and doesn’t connect and the wifi at my house in orlando florida only turns yellow on the wifi socket…smart lock ultraloq bridge wifi adaptador…you help me…thanka

Hi Karla,

We apologize for this inconvenience caused for you.

A ticket has been created for this connection issue. Please check your e-mail for detailed troubleshooting steps.

Thanks for your understanding.

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HI …EVERY TIME you change the internet password …do we have to do a new configuration??thanks