Status Update on Home Assistant Please

Hi there product managers, what is the state of support for Home Assistant? @Carrie

HA is a wonderful and rapidly evolving platform and it has market momentum so there is a window where you could be a leader before someone else does.

I have the ULTRALOQ U-Bolt Pro with the WiFi Bridge. I hear rumors there might be workarounds using IFTTT (or your Z-wave product) but most of your HA customers would probably like to see local integration like Bluetooth or WiFi vs cloud or IFTT.

2 Likes

I second the request for Home Assistant integration for Ultraloq products that do not support Z-Wave. I would be totally satisfied if they had good Matter support (somewhat satisfied if they had any). That way they would work locally with any make of Matter controller (Apple HomePod or Apple TV, Google Nest Hub, Amazon device for Alexa, etc.), as well as Home Assistant. Pretty please?

1 Like

I would like to know this also.

I was really excited when I read that U-tec was a “Works with Home Assistant” partner. Then disappointed when I found that my Ultraloq Pro (wifi) didn’t work with HA.

It appears that U-tec was dropped from the “Works with Home Assistant” program, 12 months ago. So my guess is that U-tec doesn’t care about HA integration. Perhaps the 1,000,000 potential customers is too small a market.

My work-around is to use the Smartthings app, add the U-home integration there, and connect my Home Assistant installation with Smartthings. The lock shows up with open/close status and battery level, and I can control the lock from HA. It’s cloud-to-cloud-to-cloud, so inefficient and a bit slow, but it’s not too bad. The Smartthings integration doesn’t show the open/close status, which is a bummer. I’m adding a ZigBee door/window sensor in lieu of this.

One good thing that the Smartthings app gives me is that it shows when my lock drops off the network. It’s a lot more often than I would like - about once every day or two.

1 Like

So much better than no integration! Thanks for that work-around.

No problem. Glad I could help someone else.

What frustrates me is how U-tec are not interesting in opening their API, with seemingly negligible down-sides to them. There must exist an API because both SmartThings and Google use it for cloud2cloud (presumably Alexa, although I’m not in that ecosystem). There are plenty of people who do development in Home Assistant, who would be able to make an API-based integration work. Leaving it undocumented locks out access from not only Home Assistant users, but Hubitat, openHAB and a range of other open source automation platforms. A local API would be ideal, but a cloud API would be a significant improvement.

For Home Assistant, we’ve already integrated our Z-Wave lock. We’ll release more APIs in the near future, and the WiFi series may integrate with HA, but we haven’t set a timeline yet due to development workload. Thanks for your interest in Ultraloq! We’ll keep you updated on any news.

this is a joke right? You guys havent released a SINGLE API, if you are going to lie to us at least get your damn lies correct.

You guys need to integrate your products ( wifi) with home assistant, everyone else is and you will be left behind mark my words, listen to your customers or you will be out of a job.

You guys need to integrate your products ( wifi) with home assistant, everyone else is and you will be left behind mark my words, listen to your customers or you will be out of a job.

… at which point that “development workload” evaporates.

1 Like

I have to agree with the other comments. The adoption of Home Assistant in the smart home ecosystem is moving very rapidly and the competition has already made a strategic move to embrace it. If it is not already in your product roadmap it’s very late.

1 Like

I agree, I bought this lock for its integrations. Unfortunately I will have to get rid of it if does not integrate with HA using wifi hub. What a shame.!!!

1 Like

@Carrie it has been 6 months. PLEASE release the API so we can use our Ultraloq products with Home Assistant. Please no more “maybe someday” comments. Time is up. Frustration levels are high. If you won’t release this, then you are making a clear statement that U-Tec favors a 20 year old not-very-smart home model of running separate apps for every device someone owns. We would all greatly prefer to rally behind U-Tec instead of against it, but doesn’t happen when you tease us while holding back APIs.

1 Like

I second the request for Matter support; that will satisfy the demand for integration with Home Assistant and every other platform. It’s especially urgent for the Wi-Fi units, which lack any way to integrate with Home Assistant.
Failing Matter support in firmware, opening the API would allow the Home Assistant community to build an integration for the Wi-Fi UltraLoq products.
But U-Tec really needs Matter support. I certainly won’t purchase any more smart home products without Matter, because it works locally, protects privacy, works with every platform, and will continue to work even after it’s no longer supported or updated by the manufacturer (obsolescence-proof).

1 Like

Extremely disappointed to find out about the lack of home assistance integration. My partner bought this for me as a christmas present soley because it claimed to work with home assistant. It does not. Sure theres the smart things work around but i just phased smart things out of my ecosystem because it doesnt support local only use. I dont want cloud services. Now i have to use 2 cloud services just to get basic usage. Fail.
At the very least, release the API so we can build our own integration since yall are too busy to develop the things your customers are asking for.

Trash

You havent released any API though. We will literally build the integration ourselves, just release the API.

If your devs are too busy to listen to the customers needs, then we’ll be too busy finding replacement products from other brands.

It seems like there’s some api documentation here now:

Seems like you need a client ID and secret key to pass through but not sure how to get these :confused: