Remote connection has been very good

All I have to say is that the remote connection has been very reliable lately with the ultraloq smart lock. I now can connect to the lock remotely every time I use the app. When I first bought the lock in November of 2023, it was very unreliable. Ever since I put high quality batteries in, the connection has been incredible. With cheaper batteries not so much, even though they weren’t even close to dead.

@Carlos4 Dear customer, thanks for your feedback. Yes, the lock would function better with high-quality Alkaline batteries. Our R&D has also been developing new firmware to improve the lock’s performance. Thank you for choosing Ultraloq! If you have any questions or concerns in the future, you can click here to submit a ticket.