I’ve installed a lock on an outswing door but the sensor works incorrectly. Please update firmware to support outswing.
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I’ve installed a lock on an outswing door but the sensor works incorrectly. Please update firmware to support outswing.
We have transferred the problem to our support team via ticket number 88372, and they will follow up with you directly.
Hi, I have this same issue with the sensor installed on the outside of the door for an outswing door, please advise. (Tried reading the ticket above, but my login credentials did not allow me to view)
Unfortunately they were never any help. The door still behaves strange.