Issue with sensor state and cannot re-pair it

It’s been a while my app is showing my door as opened and my auto-lock therefore not working. I decided to remove the sensor and pair it again. Now it just can’t be paired. The paring process ask me to let the door slightly opened. I do but when I confirm it keeps asking “please confirm the door is slightly opened”…

It was always a bit random how this feature worked but now it is just useless :frowning:

@Xavier2 Hi there, we have contacted you in ticket #242031, please kindly check that in your e-mail. Thanks!