Multiple users connecting to one Wifi bridge

how do I get multiple users to connect via the same bridge? I set up the app, so I am the owner. I invited my wife to the app and added her as an admin. Then I set up my WiFi bridge and paired it via my app. So far, so good. I am able to connect remotely as expected.

However, my wife can only connect via Bluetooth. In her app, the lock shows as unpaired with the bridge.

I am trying to set it up so that both of us can connect to the lock remotely via WiFi.

Any help would be appreciated. Thanks.