Battery update via Zwave

Is there a reason the Uloq sends a Zwave battery level update every 5 min? It seems a bit excessive. Can the update frequency be changed, maybe to once or twice a day?

Hi Tom,

We are so sorry for the inconvenience caused for you. This is not what we want our customers to experience.

A ticket has been created for this issue and we will reply you in detail. Please check your e-mail later.

Thanks for your understanding.

Agreed. 5 min refresh is a bit much.

The battery level doesn’t actually update in Z-Wave. My lock has never reported anything but 100%.

My battery % updated over zwave. My batteries finally ran down to 16%. I had an event setup in Homeseer to send message when low (<20%), which it did. The Utec app did not yet report as low, which was interesting. Later that same day the lock started beeping and red LED and app showed low.