Configure "lock direction" I'm app

I have two “combo” locks and I can’t configure the correct lock direction in the app.

I’m trying to change it from the option on the right side to the left but it won’t allow the change.

See attached message from the app

I have two as well with the exact same issue. Did you ever get it resolved?

Yes I did.
Assuming you have the lock installed correctly, you can follow these steps.

Hold down the inside handle of UL1. Whilst holding it down, use a paperclip to push the Reset hole around one second until you hear one “beep” from UL1. The reset hole is on the inside edge of the handle base.

I don’t think the app can do it. Nor reflect as this change.